Business Model Canvas

Key Partners - product suppliers, logistics partners, technology partners (website creator, social media operator), payment processing merchant

Key Activities - visiting suppliers, marketing (post on social media), selling, product updating, supply chain management (procurement, packing, order delivery) , manage finances, customer services

Value Propositions - convenience (save time, more choices), sell special products that least selling at West Malaysia (Sarawak snacks, Sarawak noodles), price, delivery for whole Malaysia

Customer Relationships - social media pages (Facebook page, Instagram page, telegram), customer service

Customer Segments - tech savvy population (Those who are familiar with or do online shopping), young generation, adults, people who love shopping, people who want groceries but don’t like shopping

Key Resources - technical team (Those managing website and social media), marketing team, cooperation with specific logistics companies

Channels - social media (Facebook, Instagram, telegram)              

Cost Structure - procurement cost (cost of procuring products from supermarket), cost of operations (logistic cost and packing cost)

Revenue Streams - store sales (revenue from the sale of items sold on the online store (social media))